FAQ

1. What payment methods do you accept?

We accept secure online payments and Cash on Delivery (COD).

2. Do you offer Cash on Delivery?

Yes, COD is available on eligible orders.

3. How long will my order take to arrive?

Orders are usually delivered within 5–10 business days, depending on your location.

4. How can I track my order?

Once your order is shipped, you’ll receive tracking details.

5. Can I cancel my order?

You can request cancellation before your order is shipped.

6. What if I receive a damaged or wrong product?

Contact us as soon as possible with your order details and photos/videos of the product.

7. Do you offer returns or refunds?

Yes, eligible products can be returned according to our Return & Refund Policy.

8. How can I contact EASIVO?

You can contact us through our Contact Us page.